Terms of service

 

TERMS OF SERVICE – EITANCO

 


Last updated: December 9, 2025


 

1. Agreement to Terms

 


These Terms of Service (“Terms”) govern your access to and use of EitanCo.com (the “Site”) and any products or services provided by EitanCo (“EitanCo,” “we,” “us,” or “our”).


By accessing or using the Site, placing an order, or interacting with us in any way, you agree to be bound by these Terms. If you do not agree, do not use the Site or purchase from us.

 

 

 

2. About EitanCo

 


EitanCo sells painter’s tape and related construction consumables primarily for contractors, painters, tradesmen, and other professional users.


Business details:

 

  • Business name: EitanCo

  • Website: EitanCo.com

  • Address: 18744 Parthenia St Unit #1, Northridge, California, 91324

  • Phone: (818) 925-0195

 

 

 

 

3. Eligibility

 


By using the Site, you represent and warrant that:

 

  • You are at least 18 years old (or the age of majority in your jurisdiction),

  • You have the legal capacity to enter into a binding contract, and

  • You will comply with these Terms and all applicable laws.

 


If you use the Site on behalf of a business or organization, you represent that you have authority to bind that entity, and “you” refers to that entity.

 

 

 

4. Changes to These Terms

 


We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.


Your continued use of the Site after changes are posted means you accept the updated Terms. If you do not agree, you must stop using the Site.

 

 

 

5. Accounts and Security

 


 

5.1 Account Creation

 


Certain features (such as order history) may require you to create an account. You agree to provide accurate, current, and complete information.


 

5.2 Account Responsibility

 


You are responsible for:

 

  • Maintaining the confidentiality of your login credentials, and

  • All activity that occurs under your account.

 


You agree to notify us promptly at the contact info above if you suspect unauthorized use of your account. We reserve the right to suspend or terminate accounts at our discretion, including for suspected abuse or violation of these Terms.

 

 

 

6. Products and Usage

 


 

6.1 Product Description

 


EitanCo sells painter’s tape and related construction consumables. We make reasonable efforts to describe products accurately (size, color, quantity per box, intended use, etc.), but we do not guarantee that descriptions, images, or other content on the Site are always error-free, complete, or current.


 

6.2 Professional Use and Safety

 


Our products are intended for professional and general-purpose use such as painting, masking, and light construction work. You are responsible for determining whether a product is appropriate for your specific application.


You agree not to use our products:

 

  • As life-safety equipment or fall protection,

  • As a structural component or load-bearing material, or

  • In any way that could reasonably result in serious injury, death, or major property damage if the tape fails.

 


You must test the tape on your specific surface and conditions (e.g., temperature, sunlight, paint type, substrate) before full application. We are not responsible for damage to surfaces, finishes, or materials resulting from misuse, improper prep, or using tape outside its intended purpose.

 

 

 

7. Pricing, Orders, and Payment

 


 

7.1 Pricing

 


All prices on EitanCo.com are listed in U.S. Dollars (USD), unless stated otherwise. We may change prices at any time without notice. Such changes will not affect orders already accepted and confirmed.


 

7.2 Order Process

 


By placing an order on EitanCo.com, you:

 

  • Agree that all information you provide is accurate and complete, and

  • Authorize us (and our payment processors) to charge your selected payment method for the full order total, including product price, shipping, and applicable taxes.

 


We reserve the right, in our sole discretion, to refuse, cancel, or limit any order, including but not limited to:

 

  • Suspected fraud or unauthorized activity,

  • Incorrect pricing or product information,

  • Product unavailability.

 


If your order is canceled after payment is captured, we will issue a refund to your original payment method.


 

7.3 Payment Methods

 


We use third-party payment processors to handle card and other electronic payments. By submitting payment information, you agree to their terms as well as ours.

 

 

 

8. Shipping, Pickup, and Risk of Loss

 


 

8.1 Shipping Territory

 


At this time, EitanCo offers:

 

  • Nationwide shipping within the United States, and

  • Local pickup from our Northridge warehouse:

 


18744 Parthenia St Unit #1
Northridge, California, 91324


We do not offer local “delivery” services (i.e., we don’t drive products to your job site). You are responsible for either pickup or receiving shipped goods.


 

8.2 Shipping Fees and Times

 


Shipping costs and estimated delivery times are displayed at checkout. These estimates are provided by carriers and are not guaranteed.


Delays can occur due to carrier issues, holidays, weather, or other factors outside our control. We are not liable for carrier delays.


 

8.3 Risk of Loss

 


Risk of loss and title for products pass to you when we deliver the order to the carrier. If a package is lost, delayed, or damaged in transit, your claim is primarily with the carrier, though we may assist you at our discretion.

 

 

 

9. Returns, Refunds, and Exchanges

 


All returns, refunds, or exchanges are governed by our Return and Refund Policy, which is incorporated into these Terms by reference.


In general:

 

  • Products must typically be returned unused, in original packaging, and within the time window specified in our Return and Refund Policy.

  • Certain products may be final sale or non-returnable, especially if opened, used, or not in resellable condition.

 


You are responsible for reviewing the Return and Refund Policy before placing an order.

 

 

 

10. Acceptable Use of the Site

 


You agree not to:

 

  • Use the Site for any unlawful purpose;

  • Interfere with or disrupt the Site or servers;

  • Attempt to gain unauthorized access to any portion of the Site, other accounts, or systems;

  • Use robots, scrapers, or other automated means to access the Site without our written permission;

  • Upload or transmit any content that is illegal, threatening, abusive, defamatory, harassing, hateful, or otherwise objectionable.

 


We may, at our sole discretion, suspend or terminate your access to the Site for any violation of this section.

 

 

 

11. Intellectual Property

 


 

11.1 Our Content

 


All content on EitanCo.com—including text, graphics, logos, product images, icons, and software—is owned by or licensed to EitanCo and protected by copyright, trademark, and other intellectual property laws.


 

11.2 Limited License

 


We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or business purchasing purposes, subject to these Terms.


You may not copy, reproduce, modify, distribute, display, sell, or create derivative works from any content on the Site without our express written permission, except as permitted by law.

 

 

 

12. User Content (Reviews, Messages, etc.)

 


 

12.1 Responsibility

 


If you submit reviews, photos, messages, or other content (“User Content”) through the Site or our platforms, you are solely responsible for that content. You represent and warrant that:

 

  • You own or control the rights to your User Content, and

  • It does not violate any law or infringe any third-party rights.

 


 

12.2 License to EitanCo

 


By submitting User Content, you grant EitanCo a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, distribute, display, and perform that content for any lawful business purpose, including marketing and improving our services.


We may remove or modify User Content at any time, for any reason, at our sole discretion.

 

 

 

13. Third-Party Services and Links

 


The Site may link to or integrate with third-party websites and services (e.g., payment processors, shipping tools, social media).


We do not control, endorse, or assume any responsibility for third-party sites or services, or for any loss or damage arising from your use of them. Your use of third-party services is at your own risk and subject to their terms and policies.

 

 

 

14. Disclaimers

 


To the maximum extent permitted by law:

 

  • The Site and all products are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.

  • We disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.

  • We do not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

 


You assume all risk related to your use of the Site and our products, including any damage to surfaces, finishes, or property from tape application, removal, or misuse.

 

 

 

15. Limitation of Liability

 


To the fullest extent permitted by law:

 

  • EitanCo, its owner, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, or damage to property arising out of or related to your use of the Site or products.

  • Our total aggregate liability to you for any claim arising out of or relating to the Site or products shall not exceed the total amount you paid to EitanCo for the order giving rise to the claim in the 12 months preceding the event.

 


Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

 

 

 

16. Indemnification

 


You agree to indemnify, defend, and hold harmless EitanCo, its owner, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

 

  • Your use or misuse of the Site or products;

  • Your violation of these Terms; or

  • Your violation of any third-party rights.

 

 

 

 

17. Governing Law and Dispute Resolution

 


 

17.1 Governing Law

 


These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law rules.


 

17.2 Venue

 


You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site or products shall be brought in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.


(If you later decide to use arbitration, you can add or replace this section with an arbitration clause.)

 

 

 

18. Termination

 


We may, in our sole discretion and without prior notice, suspend or terminate your access to the Site or your account if we believe you have violated these Terms or engaged in abusive, fraudulent, or harmful behavior.


Upon termination, your right to use the Site immediately ceases. Any provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and indemnification) will continue to apply.

 

 

 

19. Miscellaneous

 

 

  • Entire Agreement. These Terms, plus any policies referenced on EitanCo.com (such as our Privacy Policy and Return/Refund Policy), form the entire agreement between you and EitanCo regarding the Site and products.

  • Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

  • No Waiver. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

  • Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms at any time.

 

 

 

 

20. Contact Information

 


If you have questions about these Terms or anything related to EitanCo, you can contact us at:


EitanCo

18744 Parthenia St Unit #1

Northridge, California, 91324

Phone: (818) 925-0195

 

 

If you want, I can also draft a Return & Refund Policy and a Privacy Policy that match this ToS and your real-world rules (no delivery, box-only sales, etc.).